Terms and Conditions
Last Updated: February 12, 2025
Welcome to EmpathicPress! By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General Information
EmpathicPress specializes in print-on-demand products, including books, journals, notebooks, planners, clothing, and digital content. These Terms govern your use of our website and services.
2. Orders & Payments
- All prices are listed in USD and are subject to change without notice.
- Payments are securely processed via third-party payment providers(PayPal). We do not store your payment details.
- Orders are considered final once payment is received. Please review your order carefully before confirming.
3. Shipping & Delivery
- Physical products are made to order and typically ship within 2-7 Days. Delivery times may vary based on location and carrier services.
- EmpathicPress is not responsible for delays caused by external factors such as customs processing, carrier issues, or force majeure events.
- Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses due to user error.
4. Returns & Refunds
- Since our products are made on demand, we do not accept returns unless an item is defective or incorrect.
- If you receive a damaged or defective product, contact us within 3 days of delivery with photos of the issue for a replacement or refund.
- Digital products are non-refundable.
5. Intellectual Property
- All content, including text, images, logos, and product designs, is the property of EmpathicPress and may not be copied, reproduced, or distributed without permission.
- Purchasing a digital product grants you a personal, non-transferable license for use. Reselling or distributing digital files is strictly prohibited.
6. User Conduct
By using our website, you agree not to:
- Use our content or products for illegal purposes.
- Violate intellectual property rights.
- Disrupt or interfere with the website’s functionality.
7. Limitation of Liability
EmpathicPress is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the purchase price of the item in question.
8. Privacy & Data Protection
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your personal data.
9. Changes to These Terms
EmpathicPress reserves the right to update these Terms at any time. Changes will be effective upon posting on our website.
10. Contact Us
For any questions regarding these Terms, please contact us at : [email protected]